At Red Door Inn, we are committed to protecting the privacy of our guests and visitors. This privacy policy outlines how we collect, use, and safeguard your personal information when you visit our website or stay at our hotel.

1. Information We Collect We collect personal information that you provide directly to us when you make a reservation, register, request information, or use our services. This may include:

• Full name
• Email address
• Phone number
• Payment information (when making a reservation)
• Details of special preferences related to your stay.

We may also automatically collect information when you use our website, such as your IP address, browser type, and pages visited.

2. Use of Information We use the personal information we collect to:

• Process and manage your reservations
• Enhance and personalize your experience at our hotel
• Communicate with you about your stay or our offers
• Comply with legal and regulatory obligations
• Improve our services and operations

3. Sharing Information with Third Parties We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service providers who assist us in operating our website and hotel
• Government authorities, if required by law
• Payment platforms to process secure transactions

All third parties that have access to your personal information are required to keep it confidential and secure.

4. Information Security We are committed to protecting your personal information using technical and organizational security measures. However, we cannot guarantee absolute security of information transmitted over the internet.

5. Your Rights and Choices You have the right to access, correct, or delete your personal information at any time. You can do so by contacting us using the contact details provided below.

6. Cookies and Similar Technologies We use cookies and similar technologies to enhance your experience on our website, analyze traffic, and personalize content. You can configure your browser to refuse cookies, but this may impact the functionality of the site.

7. Links to Other Websites Our website may contain links to other sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

8. Changes to This Privacy Policy We may update this privacy policy from time to time. We will notify you of any significant changes by posting a notice on our website or through other appropriate means.

9. Contact Us If you have any questions or concerns about our privacy policy, please contact us at:

• Red Door Inn
• Address: 55 Caribe Street, Condado San Juan
• Email: booking@axialmanagement.com
• Phone:  787-434-3424

Last updated: 5/11/2024